Short answer: Switch the unit off if water is close to a socket, cable or electronics. The most common cause is a blocked or poorly installed condensate drain, but dirty filters, icing or an incorrect drain slope can also be responsible.
Do this first
- Switch off the unit and move belongings away from underneath it.
- If water is reaching electrical parts, isolate the power only when you can reach the switch safely and stay on a dry surface.
- Check whether the outdoor drain hose is bent or crushed.
- Clean the filters according to the manufacturer’s instructions and let them dry fully.
What the symptom may indicate
| What you notice | What should be checked |
|---|---|
| Drips immediately | Condensate tray and trapped water |
| Leaks after running for a while | Drain, ice buildup and airflow |
| Water runs down the wall | Drain-hose connection and slope |
| Poor cooling and leaking | Filters or a fault requiring diagnosis |
What not to do
Do not push wire deep into the drain or pour aggressive chemicals into the unit. Never open the electrical compartment while the AC is powered.
When to call a technician
If the leak returns after cleaning the filters and checking the accessible part of the hose, the system needs servicing. Send the model number and photos of both the indoor unit and outdoor drain.
Frequently asked questions
Can the AC keep running while it drips?
Not when water is close to electrical components, a socket or a cable.
Is cleaning the filters enough?
It can improve poor airflow, but it will not clear a blocked drain or repair a damaged tray.
Why is a newly installed AC leaking?
Possible causes include the wrong drain slope, a poor connection or an installation error. Tell the installer exactly when the leak appears.
Need a professional?
When Brzix launches, describe the fault, add photos and compare offers from available AC technicians.
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