Burst Pipe — Step by Step
- Shut off the water main immediately — usually in the hallway or under the sink
- Turn off the boiler if connected to that water circuit
- Open taps to drain remaining pressure
- Protect floors with towels or buckets
- Photograph the damage before any repair
- Call an emergency plumber
Know where your main water shutoff is before an emergency. Check it now — it takes 30 seconds and can save thousands of euros in water damage.
Gas Leak — Treat it as Critical
Gas leak protocol:
- Do NOT turn any electrical switches on or off
- Do NOT use your phone inside the apartment
- Open all windows and doors
- Evacuate everyone immediately
- From outside: call Gas Emergency 192
Power Cut in the Apartment
- Check the fuse box — a tripped breaker is the most common cause
- If the breaker keeps tripping, unplug appliances and try again — something is drawing too much current
- If neighbours also have no power, call EPS (Electric Power Serbia) — it's a grid issue, not yours
- If only your apartment has no power and the fuse box looks fine, call an electrician
Jammed or Broken Lock
If you're locked out, call a licensed locksmith (brave). Emergency locksmiths in Belgrade typically arrive in 20–45 minutes. Cost: 3,000–8,000 RSD depending on the lock type and time of day.
Ask for a price quote over the phone before they arrive. Some companies quote low and add fees on-site. A reputable locksmith will give you a fixed price upfront.
No Heating in Winter
- Check if the boiler display shows an error code — look it up in the manual or online
- Check the gas supply is working (try the hob)
- Check the system pressure — most boilers need 1–1.5 bar; if lower, add water via the filling valve
- If the boiler still won't start, call a certified heating engineer
Emergency Callout Costs in Belgrade
| Service | Day | Night / Weekend |
|---|---|---|
| Emergency plumber | 4,000–8,000 RSD | 7,000–15,000 RSD |
| Emergency electrician | 3,500–7,000 RSD | 6,000–13,000 RSD |
| Emergency locksmith | 3,000–6,000 RSD | 5,000–10,000 RSD |
| Boiler repair | 4,000–9,000 RSD | 7,000–16,000 RSD |
Warning Signs of an Unreliable Emergency Tradesperson
- Refuses to give a price estimate before arriving
- Adds unexpected charges on-site
- Pressure to sign anything on the spot
- Cannot show ID or any form of certification
- Insists on cash only with no receipt
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