What to ask a tradesperson before hiring them — question checklist

A good tradesperson will welcome your questions — they know that clear expectations from the start prevent misunderstandings later. Here is a practical checklist of everything worth asking before work begins, regardless of the type of job.

Questions about price and payment

1. Is this price for labour only, or does it include materials? — Many tradespeople quote labour separately. Materials can easily double the total cost.
2. What exactly is included in the quoted price? — Ask whether disposal of waste, transportation of materials, or preparation works are included.
3. How do you charge — by the hour, by the day, or for the whole job? — Charging by the day or by the hour can be riskier if the job drags on. A fixed price for the whole job gives more predictability.
4. What deposit are you asking for, and what is the payment schedule? — A reasonable deposit for materials is normal (10–30%). Asking for 50% or more upfront without a contract is a warning sign.

Questions about timelines and availability

1. When can you start? — Good tradespeople are often booked out weeks ahead. "I can start tomorrow" is sometimes a good sign, sometimes a warning sign — depends on context.
2. How long will the job take? — Ask for a realistic estimate, not an optimistic one. Add your own buffer of 20–30%.
3. Will you be here every day, or do you work on multiple jobs at once? — Many tradespeople work on several sites simultaneously. That's normal, but it can extend your timeline.
4. What happens if the job takes longer than planned? — It's worth agreeing upfront whether the price stays fixed or adjusts if the timeline extends.

Questions about quality and warranty

1. Do you offer a warranty on your work? — A professional tradesperson stands behind their work for at least 6–12 months. Ask what the warranty covers and what the process is if something goes wrong.
2. Can I see examples of similar work you've done? — Photos or a visit to a completed job is the best way to judge quality before committing.
3. Can you connect me with a previous client I can speak to? — Any tradesperson who has been working for a while should have at least one satisfied client willing to vouch for them.

Questions for larger jobs

1. Who will actually be doing the work — you or your team? — Some tradespeople quote the job themselves but subcontract the work. Know in advance who will be in your home.
2. How do we handle unexpected problems that arise during the work? — Agree in advance: will you be informed immediately, and how will additional costs be handled?
3. Will you provide a written quote or contract? — For jobs worth more than 30,000–50,000 RSD, a written agreement — even a simple one — protects both sides.

Questions we often forget

• Who supplies the materials — you or me? — Some tradespeople prefer to source materials themselves (and mark them up). Others work with what you provide. Agree this upfront.
• How do I reach you if something comes up during the job? — Make sure you have a direct number, not just the number you used for the initial inquiry.
• What do you need from me before you can start? — Clear access, emptied rooms, decisions on materials — knowing this avoids delays on the first day.